Purchase on invoice (business customers only)

We will send you an invoice by email, which you can conveniently pay by bank transfer. For payment by invoice, we obtain a credit report from a service provider to assess our credit risk. You can avoid a credit check by choosing another payment method. If the credit check is satisfactory, we will ship the goods immediately. You can conveniently pay the invoice after receiving it, with a payment term of 14 days The option to pay by invoice will be confirmed or declined by us within 24 hours of receiving your order.

Pay by credit card or Maestro (via PayPal Plus / Unzer)

Pay with Sofortüberweisung

Pay with PAYPAL

Payment in advance (prepayment)

Please transfer the invoice amount (bank transfer or payment slip) to our bank account, stating your order number. You can find our bank details either on the invoice or in the order confirmation. Once we have received your transfer, our accounting department will send you a payment confirmation by email. The goods will then be shipped according to the shipping information below. The payment period for payment in advance is 14 days .

Shipment

Shipping is by email or by post (DHL parcel), if it is a physical product. Shipping by email is free of charge.

Shipping method for the various payment methods:

PayPal: Orders received before 5 p.m. are shipped the same day.

Credit card: Orders received before 5 p.m. are shipped the same day.

Sofort bank transfer: Orders received before 5 p.m. will be shipped the same day.

Purchase on account: Orders received before 5 p.m. will be shipped the same day.

Advance payment: The order will only be shipped after payment has been received.

Shipping costs within Germany are 4.99 euros via DHL. Shipping costs within the EU are 9.99 euros. Delivery is made via DHL.

Orders and deliveries are generally only possible within Germany, Austria, Belgium, Denmark, Finland, France, Greece, Great Britain, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Norway, Poland, Portugal, Sweden, Switzerland, Slovakia, Slovenia, Spain, the Czech Republic, and Hungary.

Delivery time (physical shipping):
within Germany: 1 - 2 working days
within Europe: 4 - 6 working days

In the event of delivery delays, you will receive an update by email within 24 hours. If an item is no longer available, we will offer you an equivalent alternative or refund your money.

Delivery times

The delivery period begins once payment has been made by
-for advance payment, on the day after the payment order is submitted to your bank
-for purchases on account, on the day after the contract is concluded
-immediately by PayPal
-immediately by Sofort bank transfer
-immediately by credit card

Depending on the delivery status, the delivery period ends on the following day. If the last day of the period falls on a Saturday, Sunday, or a public holiday recognized by the state at the delivery location, it is replaced by the next working day.

If there are any delivery delays, we will inform you immediately. In this case, we will send you an email or, if you have provided a phone number, a message with the current delivery status and a new delivery date.

Secure SSL protection

Your orders and the personal data associated with them, such as your name, address, or credit card details, are protected by modern security systems. This data is transmitted in encrypted form, making it unreadable to outsiders, using VeriSign Secure Socket Layer (SSL), a security standard supported by all common internet browsers. You can identify the security status by the “s” at the end of the first part of the address (“https://” instead of “http://”).